Who is responsible
Retech Exchange operates this B2B site. Our public location is Clovis / Central California.
Send privacy and legal requests to admin@retechexchange.com. The Terms of Service describe business trading.
What we store
The site handles the following information for business accounts:
- Account information: sign-in identity, primary email address, phone number and name when supplied, and account role and status.
- Business application: company details, contacts and the answers you give when applying to buy or sell, with each application’s status, decisions and any requests for more information.
- Documents: business documents you upload are kept in private storage. Access is authorized for the relevant account and document.
- Trading records: orders, offers, shipments, returns, balances and statements for your business.
- Linked inventory history: existing client financial, shipment and return records remain authoritative in Inventory. Exchange displays the linked records and does not overwrite them.
- Audit logs: who did what, when, and from which IP address — application decisions, document access, administrative actions and security events.
- Notifications: which notices were sent to you, on which channel and in which language, and your notification preferences.
- Browser preferences include language, color theme and workspace layout. The site currently runs no advertising or analytics trackers.
Why we use it
- To review buying and selling applications and keep the approvals current.
- To reserve stock, confirm orders and offers, ship, inspect, return and settle.
- To meet the tax, resale and screening requirements that apply to a transaction.
- To keep the site secure, prevent fraud and keep an audit trail of decisions.
- To send you notices about your account, applications and orders.
Who can see it
Your account sees only its own records. Every request is authorized on the server, per record.
Retech staff see only the sections they have been granted. Owner-level actions require a second factor and are logged. The customer and supplier directory is admin-only, rate-limited and audited.
We do not sell your data or share your business details with other customers.
If you use assistant chat, the message you enter is sent to the assistant service with a general account role.
Privacy requests and account choices
For access, correction or deletion requests, email admin@retechexchange.com.
From your account you can:
- Change your language and notification preferences.
- Replace a document with a newer version; the previous version stays in the history.
- Leave a promotion you registered interest in.
- See the status and decisions of every application you submitted.
Security
No system is perfectly secure, but these protections apply to every request:
- Authorization on the server, for every request and every record.
- A second factor for staff and administrator access, with a freshness limit.
- Private storage for documents; every download is authorized per request.
- Rate limits on data endpoints and audit logs of administrative actions.
Changes and questions
The version and date above identify this policy text. Send privacy and legal requests to admin@retechexchange.com.